Frequently Asked Questions
Everything you need to know about shopping with Boneitup.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart as sizes may vary between different styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Can I track my order?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
Boneitup is committed to ethical fashion. We work closely with manufacturers who prioritize high-quality, durable fabrics and fair labor practices.